Welcome to our website, https://mgbrand.online/ (the “Website”). The Website is provided by MG Platform FZ-LLC (MG), foreign company registered in accordance with the laws of the United Arab Emirates with Ras Al Khaimah Economic Zone Authority License number 45007091, having its registered office address at FDRK1175 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates, (“us”, “we” or “our” for short). “You” and “Your” means you as the user of our Website. We are committed to protecting the privacy of our users. This privacy policy (“Privacy Policy“) is intended to inform You how we gather, define, and utilise Your personal information (“Information“). It is also intended to assist You in making informed decisions when using our Website and our products and services. Please take a minute to read and understand the policy. All Your personal Information shall be held and used in accordance with the UK Data Protection Act 1998 (the “Act“). If You want to know what information we collect and hold about You, please write to us at: at FDRK1175 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. MG is the data controller of Your Information for the purposes of the Act.
Refund Policy
Paid PR services in media and marketing services under personalized package solutions that have already been initiated into production are non-refundable, as the production process begins upon payment. However, alternative media and service options are always available.
The refund of the advertising budget (Meta ADS, Google ADS) is processed within 30 to 90 business days, depending on the client’s banking details and the original payment method; refund processing times for domestic and international transfers may vary.
Сustomer claims
Customer claims are accepted exclusively within seven business days from the date the service report is sent by the provider to the company’s work chat or email info@mgbrand.online. If the customer does not submit any claims within this period, the report is considered fully accepted, and any subsequent claims will be deemed invalid.
Intellectual Property
All content, materials, and resources on this Website, including text, images, logos, and software, are the property of MG Platform FZ-LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. Any unauthorized use or reproduction of this content is strictly prohibited.
Third-Party Services
Our services may include links or integrations with third-party platforms such as Meta, Google, or other advertising and analytics providers. We are not responsible for the availability, accuracy, or actions of these third-party services, and any issues arising from their use are outside our liability.
User Responsibilities
Clients are responsible for providing accurate information, including payment details, contact information, and other relevant data necessary for the provision of services. Any delays, errors, or issues resulting from incorrect information supplied by the client are not the responsibility of MG Platform FZ-LLC.
Amendments
We reserve the right to update, modify, or revise these policies and terms at any time. Any changes will be posted on this Website, and continued use of the Website or services constitutes acceptance of the updated terms.
Contact Information
For questions, complaints, or requests regarding this Privacy Policy, Refund Policy, or any other legal matters, please contact us at our registered address: FDRK1175 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.